Customer Care

Strada dei Parchi’s Customer Service section is designed to offer you complete and always accessible support at every stage of your journey. Here you will find a single container that collects all the useful information and dedicated services, so as to guide you easily and immediately in the resolution of any need.
Our goal is to improve your travel experience, ensuring clear and quick answers and minimizing the waiting time for assistance.

Haven’t found what you’re looking for?

For more information or reports, you can send an email to the box info@stradadeiparchi.it taking care to indicate:

  • the identification references of the user (first name, last name, address) and of the representative, if any, attaching in this case the proxy and an identity document of the user;
  • Identifying references of the trip made (entry toll gate, exit toll gate, date and time slot of transit, vehicle license plate);
  • The copy of the toll payment receipt or the number of the electronic toll device with which the transit was made;

The personal data requested will be processed in accordance with the GDPR – European Regulation No.679/2016