Planning a trip on the A24 and A25 highways is now even easier thanks to Strada dei Parchi’s new Virtual Customer Service Desk. A service designed to offer quick and clear answers to users’ most common needs, directly from the official website.
The stradadeiparchi.it portal has always been a one-stop shop for those seeking information on roadways, tolls, scheduled closures and services. However, finding what you need immediately is not always easy. That’s why the online counter was created: an intuitive and well-organized shortcut that concentrates all the most useful functions in a single section, with accessible language and guided navigation.
From the homepage of the site, the “Customer Support” box accompanies you before, during and after your trip. Do you want to calculate the toll before departure? Need a receipt or need to regularize a missed payment? Looking for information on traffic, compensation, or want to file a claim? Everything is just a click away, with online forms and detailed instructions.
The video tutorial we offer in this article, divided into 5 handy navigable chapters, will guide you step by step to discover the main sections of the counter: Toll, Reimbursement, Damage Compensation, Complaints, Viability and Frequently Asked Questions. A true digital assistant that simplifies your highway experience.
Whether you are a casual user or a regular customer, the new counter is designed to save you time and offer you hands-on support, always available from your smartphone or computer.
Watch the video and find out how to get the information you need right away.
Have a good trip with Strada dei Parchi!
