{"id":89056,"date":"2025-11-27T14:57:24","date_gmt":"2025-11-27T13:57:24","guid":{"rendered":"https:\/\/www.stradadeiparchi.it\/?p=89056"},"modified":"2025-11-27T15:56:35","modified_gmt":"2025-11-27T14:56:35","slug":"a-new-online-help-desk-for-informed-and-carefree-travel","status":"publish","type":"post","link":"https:\/\/www.stradadeiparchi.it\/en\/a-new-online-help-desk-for-informed-and-carefree-travel\/","title":{"rendered":"A new online help desk for informed and carefree travel"},"content":{"rendered":"<p>Planning a trip on the A24 and A25 highways is now even easier thanks to Strada dei Parchi&#8217;s new <strong>Virtual Customer Service Desk.<\/strong> A service designed to offer quick and clear answers to users&#8217; most common needs, directly from the official website.<\/p>\n<p>The stradadeiparchi.it portal has always been a one-stop shop for those seeking information on roadways, tolls, scheduled closures and services. However, finding what you need immediately is not always easy. That&#8217;s why the online counter was created: an intuitive and well-organized shortcut that concentrates all the most useful functions in a single section, with accessible language and guided navigation.<\/p>\n<p>From the homepage of the site, the <strong>&#8220;Customer Support&#8221;<\/strong> box accompanies you before, during and after your trip. Do you want to calculate the toll before departure? Need a receipt or need to regularize a missed payment? Looking for information on traffic, compensation, or want to file a claim? Everything is just a click away, with online forms and detailed instructions.<\/p>\n<p>The <strong>video tutorial<\/strong> we offer in this article, divided <strong>into 5 handy<\/strong> navigable <strong>chapters<\/strong>, will guide you step by step to discover the main sections of the counter: <strong>Toll<\/strong>, <strong>Reimbursement<\/strong>, <strong>Damage Compensation<\/strong>, <strong>Complaints<\/strong>, <strong>Viability<\/strong> and <strong>Frequently Asked Questions<\/strong>. A true digital assistant that simplifies your highway experience.<\/p>\n<p><iframe loading=\"lazy\" title=\"YouTube video player\" src=\"https:\/\/www.youtube.com\/embed\/94UydrFGGqA?si=Y-Dc_1SPnnovnXMV\" width=\"560\" height=\"315\" frameborder=\"0\" allowfullscreen=\"allowfullscreen\"><\/iframe><\/p>\n<p>Whether you are a casual user or a regular customer, the new counter is designed to save you time and offer you hands-on support, always available from your smartphone or computer.<\/p>\n<p>Watch the video and find out how to get the information you need right away.<\/p>\n<p>Have a good trip with Strada dei Parchi!<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Planning a trip on the A24 and A25 highways is now even easier thanks to Strada dei Parchi&#8217;s new Virtual Customer Service Desk. A service designed to offer quick and clear answers to users&#8217; most common needs, directly from the &hellip;<\/p>\n<p class=\"read-more\"> <a class=\"more-link\" href=\"https:\/\/www.stradadeiparchi.it\/en\/a-new-online-help-desk-for-informed-and-carefree-travel\/\"> <span class=\"screen-reader-text\">A new online help desk for informed and carefree travel<\/span> Read More &raquo;<\/a><\/p>\n","protected":false},"author":15,"featured_media":89064,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[5064],"tags":[6522,6516,6528,6526,6520,5672,5424,6524,6518,5964],"class_list":["post-89056","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-customer-service","tag-customer-service","tag-driving-help","tag-infoviability","tag-reclami","tag-refund","tag-routes","tag-toll","tag-toll-calculator","tag-tolls","tag-traffic"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.4 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>A new online help desk for informed and carefree travel | Strada dei Parchi<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.stradadeiparchi.it\/en\/a-new-online-help-desk-for-informed-and-carefree-travel\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"A new online help desk for informed and carefree travel | Strada dei Parchi\" \/>\n<meta property=\"og:description\" content=\"Planning a trip on the A24 and A25 highways is now even easier thanks to Strada dei Parchi&#8217;s new Virtual Customer Service Desk. A service designed to offer quick and clear answers to users&#8217; most common needs, directly from the &hellip; A new online help desk for informed and carefree travel Read More &raquo;\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.stradadeiparchi.it\/en\/a-new-online-help-desk-for-informed-and-carefree-travel\/\" \/>\n<meta property=\"og:site_name\" content=\"Strada dei Parchi\" \/>\n<meta property=\"article:published_time\" content=\"2025-11-27T13:57:24+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2025-11-27T14:56:35+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/www.stradadeiparchi.it\/wp-content\/uploads\/2025\/11\/Assistenza-Clienti-A1-ENG.jpg\" \/>\n\t<meta property=\"og:image:width\" content=\"1020\" \/>\n\t<meta property=\"og:image:height\" content=\"650\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/jpeg\" \/>\n<meta name=\"author\" content=\"Giuseppe Scopa\" \/>\n<meta name=\"twitter:card\" content=\"summary\" 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