Blue Flags 2024: Ortona gives another flag to Abruzzo

Measure 3.r – the quality indicators provided for in the sub-concession contracts, specifying whether the same have been defined in accordance with the provisions of Measure 15 of Annex A to Resolution No. 130/2022 and Measure 15 of Annex A to Resolution No. 1/2023 of the Authority, and, in aggregate form, the results of the verification activities carried out pursuant to the same measures, or, failing that, the absence of quality and/or monitoring indicators;

A quality control plan is in place with over 1400 audits throughout the year, carried out by accredited External Companies and internal staff. Below are the Compliance results achieved in 2024 on the main Quality Indicators: Indicator % Compliance 2024 …

Measure 3.r – the quality indicators provided for in the sub-concession contracts, specifying whether the same have been defined in accordance with the provisions of Measure 15 of Annex A to Resolution No. 130/2022 and Measure 15 of Annex A to Resolution No. 1/2023 of the Authority, and, in aggregate form, the results of the verification activities carried out pursuant to the same measures, or, failing that, the absence of quality and/or monitoring indicators; Read More »

Measure 3.1.t – for each year, the number and categories of complaints received and processed, categorized by reason of complaint, according to the classification in Measure 13.1(c), the average response time, its outcomes and the measures taken to overcome the main inefficiencies that emerged, the level, detected, of satisfaction, by users, with the response received, and the number and total value of compensation, referred to in Measure 12, paid;

Strada dei Parchi attaches particular importance to complaints received, as they are a key tool for monitoring and improving the quality of service provided to customers. View attachment Claims Report 2025

Measure 3.2 – In order to ensure the availability of toll calculation systems related to highway routes comprising sections operated by different concessionaires, updated, open data format shall be made available for each route between each entry and exit point, by vehicular class

In the “Services – Calculate Your Toll” section, you can easily calculate the toll for each route in the interconnected highway network for all vehicular classes.

Contacts

Operations Management via Giulio Vincenzo Bona, 105 00156 Rome Tel. 06 41592.1 Traffic information. Tel. 803111 (free service) CCISS Viaggiare informati 1518 – Web site Isoradio FM 103.300 (Rome Urban Area 103.45) Viaradio RTL FM 102.5 About Telepedaggio Telepass: www.telepass.com …

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Service and rest areas

Along the route of the Strada dei Parchi Highway Network there are 12 service areas open 24/7 and 6 parking and rest areas , some equipped. The table details the services offered in each area: Service Area Direction and Progressive …

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