Customer Care

Toll

Here you will find information on calculating tolls, handling missed payments and requesting receipts, with contact details.

Toll refund

Find out how to apply for a reimbursement for missed receipts, incorrect charges or classification, with instructions to follow.

Compensation for damages

Here are directions for reporting damage on the A24/A25 and sending a claim to Strada dei Parchi S.p.A.

Complaints

If you have traveled on the A24/A25 highways and would like to submit a complaint, here are instructions for reporting and receiving a response.

Faq

If you have questions or can’t find the information you need, see the FAQ section for clarification and helpful answers.