Customer Care

Toll

Here you will find information on calculating tolls, handling missed payments and requesting receipts, with contact details.

Refunds for Construction Site Work and Traffic Blocking Events

in application of the Resolution of the Transport Regulatory Authority (ART) n.132/24, as integrated and amended by the ART Resolution n. 211/25.

Others refunds

Find out how to apply for a reimbursement for missed receipts, incorrect charges or classification, with instructions to follow.

Compensation for damages

Here are directions for reporting damage on the A24/A25 and sending a claim to Strada dei Parchi S.p.A.

Complaints

If you have traveled on the A24/A25 highways and would like to submit a complaint, here are instructions for reporting and receiving a response.