Strada dei Parchi will inform both users and all entities, which are affected in various ways, about any traffic restriction measures, both planned and ongoing, on the A24 and A25 highways, urging Travelers to plan their trips by avoiding the most critical times and days when more traffic is expected. To support transparency in the fuel market as well, and especially to protect consumers, it is possible to consult the ministerial portal Osservaprezzi Carburanti, which ensures real-time publication of prices charged by distributors throughout the country.
To facilitate users in planning their travels, the same, will also be invited to avoid times and days characterized by possible inconvenience. Please note that the Scrivente will publicize the news regarding the traffic situation by all available means and channels (CCISS Viaggiare Informati (Rai Network), Isoradio 103.3, Via Radio RTL 102.50, Call Center 1518, press agencies, infoviability TV news, websites www.cciss.it and www.stradadeiparchi.it (homepage, News/Press releases section and Traffic/Forecast events) with 24-hour real time traffic updates and information.
The utmost attention is ensured to ensure that traffic and traffic news are promptly and punctually disseminated; in this regard, it should be noted that the SIV (Sistema Informativo Viabilità – Traffic Information System) computer link between the company’s Operations Room and the Multimedia Production Center of the Soc. Concessionaria Autostrade per l’Italia allows all traffic and traffic information to be forwarded in “real time,” via the PMVs; news that is also simultaneously taken up and disseminated by radio and television media (Isoradio, Viaradio, CCISS Travel Informed, Televideo, from the RAI and Mediaset networks) from the CCISS Call Center 1518 and the Call Center 803.111 of the Multimedia Production Center of Soc. Autostrade per l’Italia. The SIV, in addition to reporting all information on PMVs in a timely manner, also allows it to branch out to the interconnected highway sections (A1 and A14 highways), updating Travelers on all routes, depending on the magnitude of the event taking place.
At this link on the Strada dei Parchi website you can see all the real-time traffic information.
Regarding service and parking areas, vertical signs are available along the network on which the available services can be verified. The existing concessions related to the refreshment service, on the other hand, predate ART Resolution no. 1/2023.
To request mechanical or medical assistance, 429 columns are available along the route.
By pressing the special rescue request button, you will be put in contact with the Strada dei Parchi S.p.A. Concessionaire’s Operations Room, which is active h24, 7 out of 7, where you can request the type of help you need.
Holders of insurance that also provides mechanical rescue should refer to the phone number made available by the insurance company.
Infine, the single emergency number 112 or 113 can always be used for emergencies.
At the toll lanes, it is possible to display on appropriate signage the permissible ways of paying the toll, for each individual runway. In addition, you can apply for reimbursement by writing to the e-mail address info@stradadeiparchi.it .
