MEN AND TECHNOLOGY SERVING THE CUSTOMER
Strada dei Parchi S.p.A.’s 24-hour Operations Room staff captures information for institutional purposes on the legal basis of legal provisions and commitments made with the Ministry of Infrastructure and Transport, through cameras installed along the network, roadside personnel, Traffic Police patrols, and reports from our Customers.
INFORMATION CHANNELS
Isoradio FM 103.3 Mhz is an advertising-free RAI public service channel that broadcasts traffic information with live links from the Operations Departments and Multimedia Center of Autostrade per l’Italia. Coverage is guaranteed on the entire Strada dei Parchi network, including tunnel sections.
Onda Verde, edited by Rai Public Utilities, broadcasts news programs during daytime hours on Radio1, Radio2, and Radio3 and during nighttime hours on Rai1. With a Radio equipped with the RDS-TA and RDS-TP features, it is possible, while listening to another program or recording, to get automatic switching over to listening to the Onda Verde news broadcast (provided the RDS TA and TP features are enabled).
Variable Message Panels: located along the network and at the entrances to highway toll booths, they provide travelers with traffic information; safety messages and information on the main services offered are broadcast during regular traffic.
Call Center Viability 803.111: 180 calls 24 hours a day 7 days a week. The service is completely free of charge.For any information related to the management of the highway infrastructure, services provided and information during the journey you can also consult the website of the Transport Regulation Authority: www.autorita-trasporti.it
