General information on use and management of infrastructure and services

Measure 3.n – arrangements for toll collection, the consequences in case of non-payment, and the procedures adopted for recovery, with specific evidence, in the case of non-detected entry, of how to self-certify the route

NON-PAYMENT

In some cases it may happen that the toll is not paid due to lack of money, cards (Viacard, ATM, Credit Cards), misreading of cards, insufficient money or credit, etc. Under no circumstances are you allowed to proceed in reverse, and in automatic door, you must press the service request button and wait for the operator’s response. If the problem cannot be resolved, the license plate is photographed and a receipt containing a Failure to Pay Report is issued. The amount, without any surcharge, must be paid no later than 15 days from the date of transit in the following ways:

  • online at www.stradadeiparchi.it in the section “services – Pay for non-payment online” with credit and prepaid cards at no extra charge and
    toll booths of Strada dei Parchi
  • by bank transfer made out to:
    STRADA DEI PARCHI S.p.A. at Poste Italiane S.p.A.
    IBAN IT 70 U076 0103 2000 0003 7758 711
    BIC/SWIFT BPPIITRRXXX (indicating in the reason for payment license plate and number of the Report of
    Failure to Pay);
  • at post offices by depositing on account no. 37758711 made out to Strada dei Parchi S.p.A. indicating in the reason for payment the license plate of the vehicle and the number of the Failure to Pay Report.

After 15 days, the amount will be increased by assessment charges (Art. 176/11 bis, New Highway Code). For more information on how and where to pay the Reports of Non-Payment, you can contact the Debt Collection Structure of Strada dei Parchi S.p.A. at 0641592470 (choice 1 – Monday to Friday from 09.00 to 11.00 and from 14.00 to 16.00), or by e-mail: rmpp@stradadeiparchi.it
In case of failure to pay the indicated amount, the related acts will be forwarded to the Traffic Police for the consequent contestation of administrative sanctions under Art. 176, paragraph 11 and 21, of Legislative Decree No. 285 of April 30, 1992, et seq.m.i. (Highway Code) for the ascertained violation of the obligation to pay the freeway toll at the same time (which provides for the payment of a sum from € 87.00 to € 344.00 and the deduction of 2 points from the driving license of the actual offender), unless the conditions of Art. 176 paragraph 17 of the above regulatory provision.
Both the driver and the owner of the vehicle are jointly and severally obligated to pay the toll and the assessment charges provided for in Article 372 of
Presidential Decree No. 495 of December 16, 1992. For the recovery of the amounts due, the rules of the Consolidated Text approved by Royal Decree No. 639 of April 14, 1910 and subsequent additions and amendments shall apply.

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